• Personal Information

  • Moving Details

  • Terms and Conditions

    ONLINE ESTIMATES – We cannot guarantee our online or verbal estimates unless a full visual inspection of your household is performed. Naturally, all residencies differ from each other in one way or another, and no move is the same. We will work hard to impress you, but will not guarantee any specific timeframes, unless signed on paper.

    SERVICE COST – Cost of service is calculated based on the amount of hours worked. We will deduct the break time if applicable. The length of hours worked depends on the complexity and amount of your furniture, presence of stairs and elevators, and the driving distance between your residencies.

    SERVICE MINIMUMS – We reserve the jobs with 3 hours minimum requirement on most sub-peak days. 4 Hours are required on Saturday mornings, certain remote cities, and certain peak-days.

    DOUBLE DRIVING TIME – is a State regulated fee enacted to reimburse the movers for the time lost driving to the client’s location. We charge double the driving time for distances greater than 10 miles between the old and new locations. For example if it takes 15 minutes to drive to your new place, you will be charged for 30 minutes. For shorter, local moves we usually waive this fee.

    CPUC BOOKLET – I acknowledge that I will familiarize myself with “Important information for Persons Moving Household Goods” booklet. This informational booklet is prepared by CPUC for customers to explain the details of moving process and your consumer rights in the State of California.

    PAYMENT METHOD – We accept all major credit and debit cards and cash. We do not accept personal, business, or cashier’s checks.