Studio City Movers value mutually trustful and ethical relationship. For many years we did not charge reservation deposit, and simply required a common courtesy on the customers’ behalf to give us advanced notice of cancellation or re-scheduling. Unfortunately, in the past several months we have experienced a sharp rise in the last minute cancellations and even “no-shows”. Studio City Movers is not different from many other small businesses in California, and has certain expenses associated with last-minute cancellations. Lost opportunities, paid wages, fuel and vehicles amortization – are all examples of the losses that we experience when customers chose not to move in the last minute or don’t open the door upon arrival. Unfortunately, after analyzing our losses we came to the conclusion that we cannot continue absorbing these expenses, and created a Refundable Reservation Deposit to ensure that we are protected against these losses. Please carefully review our Reservation Deposit, Cancellation, Re-Scheduling and “No-show” policies below to familiarize yourself with it:

Reservation Deposit – Is required for each move. After a reservation request is received, our agent will e-mail you a deposit invoice to submit a one-time payment of $60 to secure your moving date. Deposits are fully refundable, as long as cancellation notice is submitted in writing 72 hours before the actual move.

Cancellations – In order to receive a full refund of you reservation deposit please submit a cancellation request in writing by using our simple electronic contact form at least 72 hours before the actual moving date.

Re-Scheduling – We strive to provide flexibility to our customers. Re-scheduling requests are honored only after a telephone conversation with our agents at least 72 hours before the move, and subject to crew availability and pricing changes.

“No Show” Policy – Once you submit the moving reservation you expect the professional movers to be on time to move you. Once we collect the reservation deposit, we commit our movers to serve you and expect the customers to meet them. In the event our movers are not met at your doorsteps 100% of a minimal quote amount will be billed to your credit card.

What makes us a better choice?

Here are a few words from our valued customers:

Our Benefits

  • No-obligation quotes and no hidden fees.
  • Friendly, skilled, professional movers.
  • Reliable vehicles equipped with liftgates.
  • Free moving tools and furniture protection.
  • Outstanding customer support guaranteed.

Testimonials

Monica P.

“Hard-working and friendly movers. I was very hesitant to hire movers based on my bad experience in the past, but Studio City Movers were excellent!”

Monica P. / Studio City, CA

Amanda M.

“Great local company. Movers were friendly, yet worked relentlessly until they moved everything from our 3-bedroom house from Pasadena to Valley Village.”

Amanda M. / Valley Village, CA

Christine L.

“Couldn’t have asked for a better experience. My small single apartment was moved in less than 3 hours, and guys didn’t milk the time like other companies!”

Christine L. / Sherman Oaks, CA

We can make moving stress free and enjoyable experience.

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